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FAQ

Testing

What is a PCR test?

This test procedure detects the genetic material of the novel coronavirus (SARS-CoV-2). If the test is positive, there is an infection with the virus. The PCR laboratory test is considered to be the safest way to detect an infection.

Material from the mouth, nose or throat is required for the smear. Obtaining material from the deep throat is important, so a swab causes a brief gag reflex in most people. If the material is not removed from the correct location, the test will be evaluated as “invalid” in the laboratory.

What is a rapid antigen test?

The rapid antigen test shows a result after approx. 30 minutes. In order for it to display a valid result, a larger amount of virus is required compared to the PCR test, as the test has a lower sensitivity. Due to the lower sensitivity, a negative antigen rapid test result does not rule out an infection with SARS-CoV-2. Therefore, a positive antigen rapid test result must also be confirmed with a PCR test.

What is a Lolli Pool PCR Test?

The Lolli Pool PCR test is carried out in schools and daycare centers.

Children and caregivers suck on a swab like a lollipop for 30 seconds. The saliva test is easy to carry out and therefore ensures a high level of acceptance among children.

The swabs of the children and the staff of a group / class are collected in a common tube (“pool”).

The samples are brought to the laboratory.

In the laboratory, all swabs are tested together on the same day using a PCR test. Testing in the pool saves resources that would not be sufficient for regular individual tests.

POOL-PCR NEGATIVE

No evidence of SARS-CoV-2.

POOL-PCR POSITIVE

At least 1 person infected.
The health department is informed by the laboratory. All children and staff from this pool must carry out an individual test using a PCR test.

How can I be sure that it has not been tested incorrectly?

In the PCR test, our samples are also checked for sufficient material on the sample. If it is determined that the sample does not contain enough material for evaluation, the test will be marked as “invalid”. A false negative result of the PCR test can thus be excluded.

Who can be tested?

We only perform the PCR and rapid antigen tests on asymptomatic people. If you have typical cold symptoms or symptoms of a Covid 19 infection (sore throat, dry cough, fever, etc.), please contact your family doctor.

Where can I sign in?

You can register in advance at portal.huber-health-care.com/signup, book an appointment and then receive your personal QR code. You will also need this on site for verification.

Which documents do I need on site?

You need the QR code you created in advance and your ID. You can create the QR code in advance at portal.huber-health-care.com/signup and book a corresponding appointment.

How long will it take to get my result?

With the PCR test you will receive your result after approx. 24-72 hours. With the rapid antigen test after approx. 30 minutes.

How can I cancel my appointment?

The link in your confirmation email will take you to your personal portal. You can log in there and cancel the appointment.

Is the test free?

The test is no longer free of charge. You can get an overview of the current prices on our portal.

How can I pay for the test?

As a private person, you can pay directly on site by bank transfer, credit card, PayPal or your giro card. Cash payment is not possible for hygienic reasons.

What do I have to consider when going on vacation?

The entry and exit conditions are currently very different and change frequently.

Please find out for yourself what type of test (PCR test, rapid antigen test or other test procedure) is required for your trip. We cannot give you any information on this.

You can find information on this at the Robert Koch Institute (RKI) or the Federal Ministry of Health. e.g .:

https://www.bundesgesundheitsministerium.de/coronavirus-infos-reisende/faq-tests-einreisende.html oder https://www.rki.de/DE/Content/InfAZ/N/Neuartiges_Coronavirus/Risikogebiete_neu.html

Vaccinate

Where can I book an appointment for a corona vaccination?

Appointments can be booked under the following link:

https://portal.huber-health-care.com/

How do I get my digital vaccination certificate?

You will receive the digital vaccination certificate on site after your vaccination.

Can / may you get vaccinated if you are currently suffering from COVID-19?

If you have a known and acute infection, you should go into quarantine and initially avoid vaccination. The tolerance of the vaccination is not negatively influenced by a possibly hidden acute infection.

If you have received a quarantine order or have to be isolated in isolation or quarantine according to the Corona regulation, you must under no circumstances go to a vaccination center. Vaccination is not a reason to interrupt quarantine / isolation.

What happens if the vaccination center forgot to enter the vaccination on the vaccination certificate?

Please go to the vaccination center again and have the vaccination (s) added. Please submit your documents from the vaccination day (s) and the vaccination certificate.

Smart Health Check App

Where can I download the App?

The app is available in the Google Play Store, the App Store and the Huawei App Gallery.

Does the app have to be paid for?

The app is free for all devices.

Can I save my digital vaccination certificate in the app?

Yes, just scan the QR code on the official document that you can get at the vaccination center or pharmacy.

Can I save the digital vaccination certificate or test results of my children <br> or a relative in my app?

You can save several profiles in your app. Add this in the settings of the app.

What advantages does the Smart Health Check app offer me?

With the Smart Health Check App you have everything in one app. You can save digital vaccination records of several people in your app and also save test results and test histories. You have all the evidence to hand at all times.

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